TERMS AND CONDITIONS

Credit Card or Net 30 days for approved accounts
All orders are subject to credit approval
We accept Visa, MasterCard, American Express, and Discover Cards for your convenience
Past due accounts may be assigned a late fee of 1½% per month finance charge (APR of 18%) and put on a credit hold.
If account goes to collections customer will be responsible for collection and/or attorney fees
Service Champ reserves the right to substitute brands and/or increase prices without prior notification

Businesses located in California, Missouri and South Carolina are subject to sales tax on items not resold to consumers

Place your order by 12:00 pm (in your time zone) and we will ship it same day.
Items out of stock are deleted and you should reorder with your next order
Freight is Pre-Paid for orders of $199.00 or more within the continental United States
AK/HI/International customers, please contact Customer Service for freight details
Drop-ship items may be shipped FOB from the Factory - ask Customer Service for details

All returns must be authorized in advance by Service Champ and assigned a Return Authorization Number
Products must be unused, in their original packaging, and in brand new re-sellable condition
Returns are subject to a 15% restocking fee, plus the return freight charge
Merchandise returned without advanced authorization from Service Champ will be subjected to a 40% restocking fee or a “return of goods with no-credit” issued

In order to receive proper credit for a shipment shortage, Service Champ needs the following information: part number, quantity difference between what was billed versus received, and the invoice number. Please notify us by phone, email support@installeredge.com, or visit http://upload.installeredge.com/helpdesk.html to report a shipment shortage.
Any shipping case that is visibly damaged must be noted and signed by the consignee on the carrier’s freight bill. In the case of damage, please follow the above procedure
Any discrepancies requiring a credit to your account must be received by Service Champ within 48 hours of receipt of order
Proof of Delivery (POD) requests must be made within 14 days of Invoice date

If you have an alleged defective product(s) supplied by Service Champ, please contact customer service toll-free at 1-877-288-6334.
The alleged defective product must be available for return to the manufacturer for proper evaluation
Do not discard or return any defective merchandise without approval and issue of a Return Authorization Number.
To do so may result in a loss of credit for returned or damaged goods

All product data and prices listed in this catalog have been obtained from reliable sources. While we believe this information to be complete and accurate at the time of publication, Service Champ makes no such guarantee either express or implied. Product descriptions are for reference only. Use specific manufacturer’s catalog for proper application

Service Champ and its manufacturers warrant to its customers that its products will be free from defects in material and workmanship under normal use and working conditions